Friday 9 January 2015

From ‘What?!’ to ‘Ah!’ How to explain complicated messaging

Making complex messaging accessible is a key part of the copywriter’s remit. So here’s how we go about it.

While perusing the magazines on offer in the rather dilapidated Tesco Express lurking by our office, I was struck by a tantalising promise from New Scientist: ‘HOW TO THINK ABOUT EVERYTHING – Get your head round the 13 boldest concepts in science’.

It got me thinking before I’d even got to the till. In business, there are always complicated messages and processes that need to be explained.

-       Tech companies have to try and translate that subtle technical breakthrough that sets them apart into something consumers can actually grasp.

-       Global conglomerates need to encapsulate complex HR strategies into something which will galvanise their army of employees.

-       Conference agencies are routinely tasked with taking high-level information and turning it into something entertaining.